Education: 

Ph.D. in Business Administration, University of Nebraska-Lincoln (1991)  

MBA, Creighton University (1986)

BA in Langues Etrangères Appliquées, Université de Lille III, France (1983)

Teaching Interests:      

Quality Management in Health Care

Business Process Management

Management Decision Making     

Research Interests:     

Resource flexibility, training and retention, and medical tourism. Her research has been published in journals such as Journal of Operations Management, Production and Operations Management, International Journal of Operations & Production Management, and European Journal of Operational Research

Service Focus:    

International Education (Provost’s Fellow for International Affairs, 2007-2008)

Professional Memberships: APICS, DSI, and POMS

Hobbies:     International travel, scuba diving, oenology

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